Oracle Tech Support Team Member
Experience: 4-6 yrs
Location: Noida
Employment Type: Contractual
Role Overview:
The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications . This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes.
Required Skills & Qualifications:
- Experience in supporting Oracle Fusion Applications and Oracle E-Business Suite
(EBS) - Familiarity with key Oracle modules such as P2P, O2C, and GL.
- Understanding of ITIL framework and processes (Incident, Problem, Change,
Configuration, Service Request management). - Experience with ticketing systems of any ITSM tools.
- Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing
scripts. - Ability to communicate effectively with business users and technical teams.
- Analytical and problem-solving skills with attention to detail.
- Comfortable working in UK shifts.( 1:30 to 10:30 PM / 2:30 to 11:30 PM)
Soft Skills:
- Strong interpersonal and communication skills both verbal and written.
- Ability to work independently and within a team environment.
- Proactive and customer-focused mindset.
- Effective time management and ability to prioritize tasks in a dynamic environment.
How to Apply:
Interested candidates are invited to submit their resume, portfolio, and a cover letter explaining their suitability for the role to arju.kumari@servoedge.com with the subject line: Application for Oracle Tech Support Team Member – [Your Name] or apply here.
